Privacy Policy

Let’s talk about data and what we do with it.

At a glance

  • We save your data when you use the application.
  • We use that data to improve our application.
  • We share data with others only when necessary.
  • We keep your data as safe as possible.
  • You can see, edit and delete your data.

AIcoach.chat Privacy Policy

Last updated: 16 July 2024

This Privacy Policy outlines how aicoach.chat collects, utilizes, and shares your personal information when you use our website, mobile application, or any other services we provide (collectively, the “Services”).

Information we collect

When you use our Services, we may collect personal information from you, which includes:

  1. Personal identification information like your name and email address.
  2. Usage and technical data, such as your IP address, browser type, operating system, device identifier, and usage statistics.
  3. Transcripts from your coaching sessions, along with 
  • summaries of the sessions, including keywords, 
  • goals, actions and successes, 
  • information from specific coaching techniques and methods, such as the wheel of life,
  • scheduling information for emails reminders,
  • a summary about you as a coachee with information that seems relevant for the coaching process,
  • feedback you provide us.
These data points are used to provide you with a personalized coaching experience and to improve our Services. 
We aim to make all those data points clearly visible for you and to give you the option to delete them at any time.

How we use your information

We may utilize your personal information to:

  • Deliver and improve our Services.
  • Address your requests and inquiries.
  • Keep you informed about our Services.
  • Analyze your utilization of our Services.
  • Adhere to legal obligations
  • Share your information for scientific research, if explicitly agreed to.

We may also share your personal information with third-party service providers who assist us in running our Services, such as hosting and analytics providers. As a part of our services, we are currently using OpenAI’s ChatGPT API Services. Furthermore, we might share your information if mandated by law or to safeguard our rights and interests.

Data retention

We will hold onto your personal information for as long as needed to provide our Services to you and to meet legal obligations.

Security

We employ reasonable measures to shield your personal information from unauthorized access, use, disclosure, and destruction.

International transfer

Your personal information could be transferred to and processed in countries other than the one where you live. By using our Services, you give your consent to such transfer and processing.

Your rights

You have the right to access, update, and delete your personal information. Depending on your jurisdiction, you may have other rights as well. To exercise any of these rights, please reach out to us at feedback@aicoach.chat.

Children’s privacy

Our Services are not intended for children under the age of 13. We do not knowingly gather personal information from children under 13 years old.

Changes to this Privacy Policy

We might update this Privacy Policy occasionally. If we make significant changes, we will inform you either via email or by posting a notice on our website or mobile application.

Contact us

If you have any queries or concerns about this Privacy Policy or our Services, please contact us at feedback@aicoach.chat.

By using aicoach.chat, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using the Services.